Assisted a payment technology company in understanding the customer persona and buying factors

How customer personas can help deliver an exceptional customer experience

Customer experience analytics – trends to watch for in 2024

Leveraging personality traits to gain an advantage in marketing

Verbatim analysis – its power in customer experience management

Why customer experience management has become a top priority for businesses

Maximising Efficiency in Customer Onboarding: Digital Customer Onboarding

Personalisation: the key to client retention

Analysing behaviour of corporate executives by identifying personality traits

Part 6: Closing the customer feedback loop

Part 1: What is “Voice of the Customer” all about?

The next big thing in banking – Customer Experience

Effective customer lifecycle management (CLM) using business intelligence (BI) solutions

Customer analytics – a data-driven approach to reduce churn in financial institutions

Edge computing – Providing a cutting-edge customer experience in banking

A/B Testing to Personalization – Migrating with Efficiency

Key Benefits of a 360-degree Customer View

Artificial intelligence in investment banking – opportunities and challenges

How investment management companies are using Adobe Experience Platform for effective web analytics and insights

Direct-to-consumer (DTC) continues to shift the e-commerce landscape

Landscape of fintech investments and associated trends

Navigating global regulatory challenges in asset management – a CXO’s playbook

Customising DealCloud to your business needs: a platform manager’s guide

Driving product strategy in a dynamic cost environment

Key challenges Indian banks face in mobilising deposits and strategies to overcome them

Payments evolving to accommodate cross-border and real-time capabilities

Fintech firms – tough competition to US banks in the cash management account segment

The spike in peer-to-peer lending

Mounting regulatory focus on voice surveillance

The rise of NAV lending – unlocking liquidity for investors

Enhanced loan operations in banking

Managing client expectations: balancing flexibility and compliance in investment guidelines

Artificial intelligence (AI) and machine learning (ML) – transforming the US insurance sector

Beyond web content: enhance your content’s SEO compatibility with Siteimprove

Decoding transactions – a deep dive into enterprise card payment analytics

Driving the success of compliance functions: Acuity’s customised solution

Demystifying extended account analysis (XAA) – a unique banking service for maximising profitability

Ensuring data security and compliance with Confirmit: what you need to know

The human element in the KYC process – a critical component

Data – the oil of the 21st century and the need to protect it

Tapping the synergy between the money market and the foreign-exchange market

Crafting customised solutions: Acuity Knowledge Partners’ KYC/AML expertise

Insurance technology (insurtech) – reshaping the insurance sector landscape

US mortgage-sector trends in 2024

The importance of continuous ongoing compliance monitoring

Unlocking the value of digital accessibility in the financial sector

SAS – the most widely used analysis software

How Acuity is leveraging Qualtrics for effective market research

Portfolio remodelling by pharma companies – strategies for sustainable growth

The impact of artificial intelligence on finance – optimising the future

Green packaging material – understanding the dynamics and latest trends

A comprehensive guide to conducting market research

Boosting performance with sentiment analysis

Alternative lending – an exciting growth opportunity for fintechs

Data-driven digital marketing to increase user engagement through search engine optimisation (SEO)

The Future of Retail: 2023 Trends Edition

Wealth management – overview, advisor’s role, disruptions and industry response – Part II

DARQ technologies through a financial lens

Applying Computer Vision in Finance

Advancements of Big Data in Banking

The Federal Reserve’s trajectory – side-tracked by SVB’s collapse?

Web 3.0 for banks – redefining the current lending format

The changing role of digital marketing in financial services

Why the US inflation shifted from “transitory” to “sticky”

Impact of the metaverse on the financial world

Can the neobank model be value-accretive to banks?

The FCA’s crackdown on misleading promotions

Implications of Using ChatGPT for Market Analysis

Advantages of online data collection and best practices

Can U.S. Retailers Weather the Storm this Holiday Season?

Banking trends in 2023

Wealth management – key trends for 2023

Renewed email marketing approaches for the asset managers of tomorrow

Fintech in banking: why the future looks brighter together

Financial data aggregation: The transition from physical collateral to information collateral

Artificial intelligence (AI) and machine learning (ML) in Banking

Going public or staying private – the eternal dilemma

Web content management for asset managers – the dilemma

Community banking’s role in serving small businesses

Exploring use of blockchain technology in the market research sector

Leveraging search engine optimisation/paid ads to boost return on investment in asset management

Neo-banks are disrupting lending – what can banks learn from the new challengers

The World of Metaverse

Will 2022 test the resilience of UK banks?

Digital transformation of the airline industry: the pathway to a faster recovery and improved profitability

Are asset and wealth managers well aligned with their sales support?

How retail banking is reshaping post-pandemic

Evolving life sciences sector

Russia-Ukraine war: ramifications for Russia and the West

Emerging Trends in Retail Lending

Will 2022 be another good year for US retail lending?

Dilemma of China’s long-video streaming platforms and ways to break out

Chatbots have arrived – does the financial services sector/private wealth management (PWM) firms need them?

Trends in fund distribution in 2022

Alternative data-powered machine learning modelling for digital lending

Wealth management industry – trends to explore in 2022

Digital marketing trends for 2022

Increased lending risks to consumer mortgages prompt a shift in regulatory landscape

US political risks elevated – midterms ahead

Growth of digital and robo-advisory platforms and their impact on the asset management industry

Applied data science for financial markets

German banks – Are they prepared to face major challenges due to the COVID-19 pandemic?

Part 7: Turning passives and detractors into promoters

Part 3: Reporting and data analysis in VOC

Unlocking Wealth management practices – Reshaping Client Experience with CRM

Operational transformation in lending-The Four Building Blocks

Bridging the MSME finance gap through innovative lending

SEC announces 2021 examination guidelines – is your organisation ready?

Bitcoin’s wild rally: Facts that investors should know

A balancing act: New dimensions and perspectives of credit analysts

Testing times for US banks: Addressing the impact of rising corporate debt

Impact of 5G on the fintech industry

Campaign measurement analytics for consumer-banking deposit products

Opportunities in the global education technology market

Effective data-driven campaigning for credit cards: target, attract, retain and engage

Asia – Set to become a big market contributing to global insurtech growth

COVID-19 – Accelerating digital transformation in the financial services space

Impact of COVID-19 on the pharma value chain

Ace your digital crisis communication

The power of online research amid the COVID-19 pandemic

Gear up to fight financial crimes during these stressed times

Augmented reality – The retail sector’s next game changer?

Artificial intelligence (AI) in banking – Core operational cost savings vs revenue augmentation

Digital identity opportunity for banks

Store Retailing- Finding Hope in Retail Tech

Transforming financial marketing with AI and machine learning

Gig economy and its impact on the financial services sector – Part II

Gig economy and its impact on the financial services sector – Part I

The impact of 5G on financial services

UBO disclosures: Are we ready to take the bull by the horns?

The efficacy of an integrated multi-channel digital marketing strategy

Transforming the fund commentary landscape

Evolving Paradigms: How Machine Learning Is Transforming the Financial Services Industry

Name Screening – Has the Industry Got the Process Right?

ESG Investing – Fact or Fiction?

Blurring lines in the financial services ecosystem – Are legacy players ready for change?

Digitization opens up growth opportunities for the insurance industry

General Data Protection Regulation (GDPR) – Time to review and act

Digitizing the Value Chain: Rethinking Crucial for CPG Companies, Retailers

Financial KPO then and now – how the landscape has evolved

Build a Robust and Responsive Digital Marketing Platform

Digital Disruption in Capital Markets –Considerations