Michael Crumpton, Dean, University Libraries, University of North Carolina at Greensboro
Nakia Hoskins, External Engagement Coordinator, University Libraries, University of North Carolina at Greensboro
This presentation explores academic library trends and potential modification to fundraising strategies, and challenges to library administrators. This is also a case study of how the use of a Donor Experience Officer (DXO) transitions traditional donor contact methods from physical, personal engagement to virtual activity across the spectrum from solicitation to stewardship. This presentation will provide a look at trends and discuss strategies, examples, and concepts for recognizing these trends as well as modifying and aligning your library’s institutional advancement efforts. Our experiences with moving to a Donor Experience Officer and providing virtual engagement options for donors will be shared.
Speaker Bios:Michael A. Crumpton, MLS, SHRM-SCP, is the Dean of the University Libraries at the University of North Carolina at Greensboro. Mike oversees library operations and services with the team of librarians and staff. He is an affiliated faculty member for the Department of Library and Information Science (https://soe.uncg.edu/directory/faculty-and-staff/bio-michael-crumpton/), he is a certified Senior Human Resources Professional. He is the editor of the Journal of Learning Spaces (libjournal.uncg.edu/jls) and past President of the North Carolina Library Association. Mike’s scholarly works can be found here: http://libres.uncg.edu/ir/uncg/clist.aspx?id=1946
Nakia Hoskins is a Greensboro native and graduate and current student at the University of North Carolina at Chapel Hill. Nakia is passionate about curating dynamic programs and events that foster community and relationship building. She is currently the External Engagement Coordinator for the University Libraries at the University of North Carolina, Greensboro where she cultivates and brokers relationships with key audiences, stakeholders, and community partners. Nakia serves as a board member on: Crown the Cure– a nonprofit catering to cancer survivors, Greensboro Bound Literary Organization, and Passion to Purpose, LLC.